…..Voice of the Customer for Enterprise Backup and Recovery Software Solutions Report
The “Voice of the Customer” report is based on feedback and ratings from Gartner-verified end-users who have experience with NAKIVO Backup & Replication.
NAKIVO has been recognised in the 2023 Gartner® Peer Insights™ Voice of the Customer for Enterprise Backup and Recovery Software Solutions report. This report is a document that synthesises Gartner Peer Insights’ reviews into insights for IT decision makers. This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in your buying process, as it focuses on direct peer experiences of implementing and operating a solution.
“Delivering on customer needs and expectations has been key to NAKIVO’s success,” says Bruce Talley, CEO of NAKIVO Inc. “End-user feedback on NAKIVO Backup & Replication has ensured that we remain a highly-rated vendor in the enterprise data protection segment.”
In the report, 92% of reviewers expressed willingness to recommend NAKIVO for enterprise backup and recovery software solutions. NAKIVO Backup & Replication continues to be a fast, affordable and highly-rated data protection solution for all workloads, with an average rating of 4.8 on Gartner® Peer Insights™ as of January 2023 based on 380 reviews in the Enterprise Backup and Recovery Software solutions market.
This recognition, based on customer reviews, follows NAKIVO’s recognition as an Honorable Mention in the 2022 Gartner® Magic Quadrant™ for Enterprise Backup and Recovery Software Solutions, and NAKIVO believes that this reflects the company’s commitment to meeting customer expectations.
Recent Customer Feedback
“I have had a project open to find and implement an effective DR and Backup plan for 8 months. I have tried several tools, and in the past, I built my own with open-source and paid tools from different vendors. In the end, I decided to go with NAKIVO. I feel like I have access to the best Support team I could ask for, and the price is more than fair.” — IT manager/applications engineer, manufacturing industry
“After having used many competing products, NAKIVO was the one that ticked all the boxes. It does not require installing anything on any of the nodes being backed up, backs up to just about anything with an IP address and most of all – single file or single folder recovery either to original source or as a download could not be any easier.” — IT manager, transportation industry
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Gartner, Voice of the Customer for Enterprise Backup and Recovery Software Solutions, Peer Contributors, 20 January 2023
NAKIVO is a US-based corporation dedicated to delivering the ultimate backup, ransomware protection and disaster recovery solution for virtual, physical, cloud and SaaS environments. NAKIVO has 25,000 paid customers in 177 countries, including major companies like Honda, Cisco, Coca-Cola and Siemens.
Visit us at: www.nakivo.com
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