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Break-fix option for printers launched by Tech Data

Tech Data has expanded its services portfolio with a break-fix option for printers and multi-functional devices.

Available nationwide, the service will cover all leading brands, including Canon, Epson, HP and Xerox, and will be available for partners to re-sell as their own white label offering.

Mark Glasspool, Services Director, UK and Ireland, said: “Tech Data is a distributor for all the leading print brands and offering a break-fix maintenance option for printers and multi-functional devices feels like a natural evolution for us. It’s yet another service that our partners can offer as part of their own added-value portfolio, extending their own value proposition and revenue-generating potential.”

Other print-specific services offered by Tech Data include on-site installation of printers and multifunctional devices and the OpenMPS managed print service, which enables partners to offer a fully automated service for the replenishment of ink cartridges and toner in the workplace and/or at home.

In the last year Tech Data has introduced 15 new services to meet rising demand for outsourced IT functions at a time when partners face a continual challenge in recruiting, managing and retaining technical staff. These include installation/maintenance of power protection solutions, custom website optimisation, tailored retail merchandising, smart home device and TV installation, bill and hold, third party logistics and more.

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