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Ricoh Europe today announced the appointment of Nicola Downing as its new CEO.

The move sees Downing assume responsibility for the overall performance and strategic direction of the company and its subsidiaries. She succeeds David Mills, who held the role since 2014.

Downing joined Ricoh Europe in 2005. She most recently held the role of COO, where she was responsible for the company’s operations. This saw all Ricoh subsidiaries across Europe, the Middle East and Africa, as well as sales and logistics, report to her. Prior to this, she served as the company’s CFO.    

Nicola Downing is the new CEO of Ricoh Europe.

Mills, who joined the Ricoh Group in 2008, will remain with Ricoh Europe as Chairman. He will focus on further strengthening Ricoh Europe’s digital services capabilities, drawing on his considerable experience to provide guidance and consultancy to Ricoh Europe’s management team.

Speaking on the changes, Mills commented: “I am delighted with Nicola’s well-deserved appointment as CEO and know that Ricoh Europe is in the very best hands. I am very pleased to continue to work alongside Nicola and the senior team in what is a truly exciting time for the company.”

Downing added: “Ricoh Europe is a leading digital services company. I am extremely proud to lead the next exciting phase of our journey. The collective dedication and talent of our people is what sets us apart. I look forward to demonstrating this further as we continue to lead change at work and support our customers in boosting their capabilities, digital ambitions and growth.”


| About Ricoh |

Ricoh is empowering digital workplaces using innovative technologies and services, thus enabling individuals to work smarter.

With cultivated knowledge and organizational capabilities nurtured over its 85-years history, Ricoh is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems.

Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2021, Ricoh Group had worldwide sales of 1,682 billion yen (approx. 15.1 billion USD).

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