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Evolve IP streamlines UCaaS solutions with Intelligent Billing

PRD Technologies has been selected as the new SaaS billing platform supplier for Evolve IP, as part of the unified communications provider’s advances in hybrid working solutions.

Due to the increasing requirement for unified communications, in line with the growth in flexible and hybrid working, Evolve IP needed scope to adapt and streamline their processes.

Hybrid work environments have rapidly become the new norm, with employees now working from bothhome and office. The Office for National Statistics reported a significant increase in hybrid working from 13% in February to 24% in May 2022.

With over 500,000 users across 73 countries, Evolve IP partners with the world’s biggest tech companies and innovative industry leaders to create robust and reliable unified communication solutions in response to increasing demands for seamless communications.

As part of Evolve IP’s ambitions to remain at the forefront of unified communications and collaborative solutions they needed a scalable, future proof billing platform.

The SaaS billing process and requirements for Evolve IP were particularly complex. The wider brief included Forex, multi-currency billing, custom reporting, integrations and data analytics. They sought a more dynamic, automated billing system that would reduce the need for manual input, saving time and resources, eliminating manual input and improving efficiencies.

PRD’s ability to tailor their Intelligent Billing platform to meet all of Evolve IP’s current and future billing needs won them the contract. 

Ian Whitman, Operations Director at Evolve IP, commented, “Everyone at Evolve IP is highly satisfied with the slick functionality of Intelligent Billing, the excellent SaaS billing software that PRD Technologies has implemented for us. The high levels of automations and integrations are already giving us a fantastic ROI.”

The bespoke Intelligent Billing platform leverages and optimises the functionality of Evolve IP’s other platforms, systems and applications. The automations have resulted in a huge reduction in time and resources required on recurring billing administration. Cashflow has reportedly already increased by £5-10k per month as a result of the new efficiencies.

Simon Adams, Managing Director of PRD Technologies stated, “The remit was to deliver a highly automated platform requiring minimal post live support and maximum efficiencies. Evolve IP helped us push our own boundaries to live up to our reputation as pioneers.”

Ian Whitman went on to say, “We’re so pleased with PRD’s service that we are now discussing extending Intelligent Billing into Europe, for use with Evolve IP Dutch partners and throughout EMEA.”

For more information visit www.intelligentbilling.com

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