Service from the UK’s most experienced Apple Enterprise Reseller will help support the rise of home working and employee choice when it comes to IT
Jigsaw24, the leading Apple B2B technology solutions provider, has today announced a new Partner Apple Maintenance service. This new service is designed specifically for partners, including System Integrators and Managed Service Providers (MSPs), that would like to offer an Apple support offering to their customers but don’t have the resources or capabilities to do so themselves.
The Partner Apple Maintenance service is launched at a time when enterprises are looking to provide a seamless servicing and hardware experience to their employees across multiple operating locations. It also helps with the growing trend towards Employee Choice in terms of devices, which is seeing more companies add Apple to their IT mix. With homeworking set to stay, it is crucial for Jigsaw24 Partners to be able to offer solutions to their clients that can help them respond to the changing work landscape.
Jigsaw24 is an Apple Authorised Enterprise Reseller and Apple Authorised Service provider with over 30 years’ experience, currently with more than 70,000 Apple devices under contract. This announcement sees Jigsaw24 adding a more comprehensive service offering for their Partners, helping them stay ahead of their competitors.
Targeted and developed for partners who typically specialise in Windows technology, Jigsaw24’s Apple Maintenance Service is designed to allow them to replicate the level of service they provide for Windows devices for the increasing number of Apple users in their customer base.
The service will complement and extend Jigsaw24’s existing and comprehensive partner offerings. With Jigsaw24’s technical expertise and knowledge, System Integrators and MSPs Providers, through Jigsaw24 partners, can now ensure that their customers’ Apple users receive quality support from the deployment, implementation, support and to the ongoing management of their Apple technology.
The new service comes as demand for Apple products grows in enterprises across the UK. With the expansion of hybrid working and employee choice schemes, employees are increasingly looking for technology that reflects their home-working needs and is both familiar and compatible with their day-to-day lives. Apple adoption is growing significantly due to this. (Register to receive Technology Reseller magazine monthly to get all the latest news.)
As a result, more and more Enterprises are integrating Macs into the workplace. This means the demand and requirement for maintenance services is simultaneously rising. The extension of Jigsaw24’s partner offering to include a maintenance service aims to provide them with the necessary know-how to meet this changing demand and to provide the level of service that their Apple customers require.
Guy Sellar, Sales Director at Jigsaw24: “We are excited to announce our Apple Maintenance Service to complement and extend our existing offerings. This unique service provides a compelling offering to our partners and helps them better meet the growing demand for Apple integration in enterprise, protect and develop existing customer relationships and acquire new clients.
“By leveraging our thirty years of extensive experience and technical expertise, we can deliver first-class support to our partners and instil confidence that the end-user is getting the most out of their Apple experience.”
Jigsaw24’s Apple Maintenance Service offering
Covering both MacOS and iOS, the service is an Apple-centric solution for partners, which provides them with an aggregated Apple Device Maintenance contract that can be distributed amongst their clients and end users for an annual charge.
Jigsaw24 is a leading B2B IT solutions provider. With specialists across all industries, we help businesses, creatives, educational institutions and public sector organisations to improve their performance through better sustainable technology and expert services, support and sales. We are an Apple Authorised Enterprise Reseller and an Apple Authorised Education Specialist. We are also an Apple Authorised Service Provider, a Microsoft Gold Cloud Productivity Competency Partner, an Avid Elite Partner and hold top accreditations from leading manufacturers including Adobe, HP, Blackmagic Design and more. We are committed to using technology to help our customers solve real-world problems and reduce their impact on the planet, delivering projects in an environmentally responsible way. We were founded in 1992 in Nottingham, ideally located to provide full nationwide coverage.