Security solutions provider Barracuda Networks has expanded its offering for IT managed service providers and announced significant changes to its cloud-based remote monitoring and management (RMM) platform.
To help MSPs protect customers’ apps and data and control access from corporate or personal devices, it has launched an MSP version of its Zero Trust Network Access solution, Barracuda CloudGen Access, introduced in November 2020, following Barracuda’s acquisition of Fyde.
Barracuda CloudGen Access for MSPs adds multi-tenant management and monthly pricing capabilities that make it easier for MSPs to deploy and manage the solution.
Changes to the RMM platform Barracuda acquired in 2019 include a change of name from Managed Workplace to Barracuda RMM and the addition of several new features.
These include integration with Barracuda Intronis Backup, enabling MSPs to deploy, monitor and manage their Intronis Backup from within Barracuda RMM; improved Microsoft patch management capabilities; and enhancements to the Central Dashboard.
In addition, Barracuda has launched a Barracuda RMM migration service through which it can set up and configure the RMM according to each MSP’s needs.
Areas covered include service plans; branding; monitoring and alerting policies; automations; maintenance schedules, including patch management; and integration with a Professional Service Automation tool, Office 365, virtualization, backup and so on.
Brian Babineau, Senior Vice President and General Manager, MSP Solutions, described the introduction of Barracuda CloudGen Access and enhancements to Barracuda RMM as ‘necessary next steps’ in the company’s commitment to support MSPs on their security-centric journey.
He said: “By enabling MSPs to adopt a security-centric operational model, we are helping them to better mitigate the security risks associated with the work-from-anywhere approach and creating new business opportunities for them to deliver more flexible, secure access to valuable data and streamline data protection operations.”