Office technology reseller Blackbox Solutions has partnered with award winning telecoms provider TelcoSwitch as it continues to expand its product and services offering.
Launched in 2015 and winner of the Best Hosted Platform category at the Comms National Awards 2017, TelcoSwitch provides an end-to-end cloud telephony service, business mobile services, an ISDN solution and high availability broadband.
Colin Griffn, Managing Director of Blackbox Solutions, said: “This partnership will give Blackbox Solutions access to a comprehensive integrated suite of telecoms products including VoIP telephony, conferencing, mobile, broadband and contact centre features, ensuring we provide our clients with the best software and hardware solutions, tailored to their business’ needs.”
He added: “We will maintain control over the customer relationship and service, including billing. That flexibility simply isn’t possible with most of the more established telecoms providers.”
Blackbox Solutions has also announced the appointment of Nicki Graves as its new Finance Manager. With 15 years’ experience in finance and accountancy, she will be responsible for switching Blackbox Solutions to the Vantage Online cloud-based service management and billing system.