Six out of 10 IT channel leaders (61%) are looking for new companies to partner with as they seek to control costs and overcome challenges such as the skills shortage, claims a new report from Agilitas, a supplier of customer-driven IT solutions.
The sixth report in its European Channel in 2020 series highlights the growing attraction of collaboration and partnerships for IT resellers, managed service providers and independent firms in the IT channel.
The 100 senior executives surveyed by Onepoll estimate that partnerships to provide inventory support, on-the-job training or storage, for example, now generate one quarter of their revenue.
Half (50%) of partnerships are formed for reasons of cost-efficiency, with nearly 30% entered into to overcome a lack of internal skills. Only 27% of those surveyed tell customers when services are being delivered by partners.
Shaun Lynn, CEO of Agilitas, said: “Forming technical and training partnerships with other channel companies can prove cost-effective, while helping to overcome various challenges, such as the skills gap. I’m confident that in the next few years, the number of collaborative partnerships will only grow as the need to meet the exacting requirements of the end-user, in an increasingly customer-centric environment, becomes ever more crucial.”