Almost half of channel leaders expect the channel to grow between now and 2020, according to a OnePoll survey commissioned by Agilitas, the European supplier of customer driven inventory-as-a-service.
Despite continued market disruption and uncertainty, 47% expect the channel to grow, 27% expect it to be a similar size and 26% expect it to shrink between now and 2020.
Most of the 100 channel leaders surveyed agree that IT-based revenue streams will be even more OPEX-based by 2020. IT services are expected to see the biggest contract shift from CAPEX to OPEX (30%), followed by hardware sales (19%).
Software and hardware support services are expected to provide some of the strongest revenue streams in 2020.
Agilitas CEO Shaun Lynn said: “The results of our research suggest that the channel will see significant movement to OPEX-based support services in the next few years. A rise in support services and contracts moving to an OPEX model provide significant new revenue streams for resellers, managed service providers and independent IT providers.”