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Channel Telecom celebrates an ‘incredible’ six months

Channel Telecom is celebrating an ‘incredible’ first six months of Nimbus UC sales, including the appointment of 50 active Nimbus UC resellers and the installation of well over 1,000 user licences.

Selling points include a highly competitive pricing structure, with licences from £2.75 and free UK calls, and impressive features like free Skype for Business integration and full-time monitoring of call quality as standard.

Tim Nelson, head of IP Voice at Channel Telecom, said: “A platform-wide deployment of RTCP-XR means that all calls involving Polycom and Yealink handsets are routinely monitored. Any call in the last five days can be examined to see how good the audio/video portion of the call was, with each call being given a Mean Opinion Score (MOS) based on parameters such as packet loss, delay and jitter.

“All this information is collated to get a view of the whole system, averaging all the MOS scores across thousands of calls an hour. This overall score takes into account the platform, internet peering and all customer internet connectivity”.

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2018