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Digitisation drives growth for IT companies

IT industry executives are looking forward to growth of 4.1% in 2017 as businesses continue with their digital transformation and build on investment they have already made in cloud, mobility, data and connectivity. This is one of the key findings from CompTIA’s IT Industry Outlook 2017 report, which also highlights the 12 trends that it believes will impact the IT industry in 2017.

These are:


1 The Tools of the Cloud Era Emerge. New elements built from a cloud mind-set will play larger roles, challenging users to integrate the pieces into a comprehensive digital strategy;

2 Security Gets Worse Before It Gets Better. Many firms remain unprepared for a cyberattack despite the large number of high profle security breaches;

3 Data Teams Bridge the Gap between IT and Business. Data specialists will move from backstage to centre stage to harness the power of organisational data;

4 IoT Transforms Physical Environments and Social Conventions. The Internet of Things will be a major disruptor as more physical objects gain intelligence and connectivity.


5 New Faces in the Channel Test Traditional Go-to Market Approaches. The line-up of sources for technology solutions is expanding as non-traditional entities get into the business.

6 Mandate Coming to Retool Partner Programs. What was once valued – sales spiffs, discounts and rebates – are no longer as relevant in today’s services-based market.

7 An Ageing Channel Community Hastens Need to Find New Blood. An estimated 40% of the channel universe expects to retire over the next decade. Where are their successors?

8 Opportunity Spikes in Cloud Management Arena. The number of cloud companies and services continues to proliferate, giving customers more options and creating more opportunities for channel partners.


9 Workers Push the Boundaries of ‘Bring Your Own Collaboration’. It’s a balancing act for employers – the benefits of greater productivity and employee satisfaction vs. security risks.

10 The Blended Workforce Takes on New Meaning. ‘Match-making’ employment platforms create new options for employers and full-time, temporary and contract workers.

11 Debate Intensifies over Technology’s Impact on Employment. New questions arise over the use of artificial intelligence, virtual assistants and other knowledgebased systems.

12 Skills Gap Grows in Scope and Nuance, Forcing Organisations to Rethink Workforce Strategies. All signs point to a widening skills gap in many areas. But many employers still lag in hiring and professional development best practices.

CompTIA’s IT Industry Outlook 2017 is based on an online survey of 530 industry executives in the United States (310), United Kingdom (122) and Canada (98).

The free report is available at:

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