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Everything-as-a-service is next big cloud opportunity

The role of the IT channel in delivering support, maintenance and consulting services is becoming more important than ever, claims 451 Research, as the physical infrastructure delivered through IT distribution has become invisible to end users and as suppliers have moved from tin-shifting commoditised IT to supplying new kinds of cloud services.

The research organisation says the biggest opportunities for vendors and providers are to deliver high automation, rapid provisioning and services that address complex enterprise needs while retaining high-touch delivery, and to focus on specialist regional and vertical markets.

It also identifies growing demand for managed security, managed cyber-disaster recovery, managed networking services and managed hosting, as the ‘as-a-Service’ model evolves beyond IaaS, PaaS and SaaS to include new kinds of cloud-based services.

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