Excalibur Communications has announced that former company CEO James Phipps will be stepping down from the role of Executive Chairman in April 2020, after 22 years with the company.
This marks the completion of the 2018 Management Buy-Out by the current management team and follows another successful year for the South West-based communications and IT solutions provider, which saw a 13% increase in turnover to £9.2 million and a 24% rise in profitability to £1.6 million.
CEO Peter Boucher said that much of this growth was driven by strong demand for the company’s IT and fixed line business and an increase in revenues from its mobile business.
He said: “Our focus on doing more for customers and investing in new products is driving the business. This year, we concentrated on expanding our product portfolio and exclusively launched CityFibre gigabit internet services in Swindon. We have introduced a Cyber Security Evaluation system and implemented a cloud security platform for mobile customers.”
Headquartered in Swindon, Excalibur Communications has more than 20 years’ experience in IT and communications, developing solutions to meet clients’ mobile, fixed telephony, connectivity and IT needs. It employs more than 65 people and supports 4,000 customers nationally.
Excalibur Communications was recently named winner of the 2019 national Go:Tech Award for IT/Telecoms Support. The company employs four service staff for every salesperson, with 99.3% of customers rating Excalibur 8/10 or higher for service