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Exertis consolidates services businesses

To make it easier for the channel to create new recurring annuity revenues and engage continuously with end users, Exertis is consolidating its services businesses to provide an end-to-end integrated portfolio covering the whole technology lifecycle.

Its services encompass six key areas:

*Consult – professional services to identify business improvements;

*Deploy – configuration and installation solutions;

*Maintain – 24×7 in-life support solutions;

*Manage – 24×7 fully managed and proactive monitoring and support solutions;

*Assist & Educate – on-demand technical assistance and training solutions; and

*Recover – refurbishment and recycling solutions.

Rod McCarthy, Managing Director of Exertis Services, said: “Our aim is to fully support and equip resellers to deliver a range of technical support services without the need for specialist expertise or expensive infrastructure investment. Our services portfolio can be provided on a ‘white label’ basis as complete or modular solutions, depending on partner needs.”

Supported by Centres of Excellence (CoE), located in the UK and Ireland, the service is fully ISO-27001-accredited, with full disaster recovery systems and processes. Many services are available on a 24/7/365 basis, with vendor-endorsed and qualified engineers.

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