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Giacom: Faster processing of customer service requests with Nuvolex

Cloud services distributor Giacom has added the Nuvolex ManageX platform to its Cloud Market, giving MSPs an efficient way to manage their existing Microsoft 365 customers, secure their customer data and continue to grow their cloud customer base without increasing service delivery costs.

The multitenant management platform simplifies provisioning and daily administration across all Microsoft 365 workloads, as well as Azure VMs, through a ‘Single Pane of Glass’ administration portal. By automating both in-tenant and cross-tenant administration, it enables MSPs to handle customer service requests three to five times faster and improve a customer’s security posture.

Common cloud service requests that can take help desk administrators significant time to remediate can be done on the platform in a matter of seconds, with a few mouse clicks.

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TechnologyReseller: 2021