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Helping partners become bigger, better, and more profitable

New technologies, new connectivity infrastructure and rapidly changing consumer habits are combining to disrupt the ICT channel. Managing Director of Union Street, Vincent Disneur, explains how Union Street intends to help MSPs capitalise on emerging opportunities to become bigger, better, and more profitable. 

It’s no secret that the ICT channel is evolving rapidly. The increasing possibilities of cloud computing have been accelerated by the pandemic.  This, combined with the arrival of 5G and the planned migration of all PSTN and ISDN services to a full fibre network by 2025, is giving rise to a wealth of new opportunities.

aBILLity software

As the market evolves, we’re seeing a corresponding change in the desires and expectations of end users for how they purchase and consume services. Perhaps the most powerful trend of all is the convergence of IT and communications technology. Customers don’t want to deal with two suppliers for an increasingly unified and interconnected service. Forward thinking resellers and MSPs are already expanding their services by adding connectivity, mobile and calls to their offering. Communication providers are similarly adding cloud software to their portfolio, particularly collaboration and comms offerings like Microsoft Teams. 

None of this has escaped the notice of the private equity sector which is making significant investments into the channel to fuel expansion plans and consolidation. Evidence of this, if any where needed, can be found in almost every headline of the channel press with frequent merger and acquisition activity throughout every corner of the industry. 

With so much opportunity and potential for growth, there’s never been a more exciting time to be part of the channel. As providers of SaaS billing solutions,  we’re here to help our partners capitalise on these opportunities and to realise their full potential. Our aim is to provide unbeatable software that will help our partners to easily add new services to their portfolio, enhance back-office efficiency and boost profitability. In addition, we’re leveraging our knowledge and expertise to assist partners in adding value to their businesses, making them more valuable and attractive to potential investors/buyers.

Streetwise Channel Report

To this end we have introduced new consultancy services that are designed to increase the cost effectiveness of services, optimise revenue streams, and maximise the value of our partners’ businesses. We’re also investing millions into research and development, ensuring that our solutions are always one step ahead of the market. In short, we’re here to help our partners to become bigger better and more profitable. 

Streetwise Channel Report 

Interested to know more about what the future has in store for the channel? Union Street’s Streetwise Channel Report analyses the disruptive forces that are driving change throughout the industry with advice on how effective billing strategies can enable business owners to capitalise on emerging opportunities 

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aBILLityTM One bill for all services 

Converged services require converged billing. Union Street’s aBILLity SaaS is a powerful solution for billing recurring charges for ICT services in addition to rateable charges for communications and connectivity services. For MSPs that don’t have billing expertise and/or time to manage the billing process, we offer a fully managed bureau service. This allows you to enjoy all the benefits of bringing billing in house, while outsourcing much of the work to our expert team. 

By consolidating all charges into aBILLity, you will be able to generate one easy to understand bill per customer for all the services they consume. Clear and consolidated billing is a major selling point for end users and almost as important as cost savings. By managing all customer billing with aBILLity, you have the added benefit of crystal clear visibility of each customer’s profitability, with valuable business intelligence on which services are generating the biggest profits and which can be improved. 

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The Billing People Summit 

Union Street recently sponsored and attended the inaugural Billing People Summit which was held on September 16th at The ME Hotel London. Attended by over 100 members of the Billing People organisation, guests enjoyed the opportunity to meet and lunch with billing professionals from across the ICT channel before being treated to presentations delivered by guest speakers from Union Street, and fellow sponsors Giacom and Digital Wholesale Solutions. 

Speaking at the Summit, Vincent Disneur said, “This has been a fantastic event and, as the founders and platinum sponsors of Billing People, it’s a great pleasure to see billing professionals coming together, networking, and getting to know one another. Billing is a vital area of operations for any ICT reseller but because it’s so niche, it’s difficult to find advice or information about it online. This event is important because it provides the rare opportunity for billing professionals to collaborate and share ideas with one another in a fun and friendly environment.” 

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To find out more about the aBILLity application suite and other Union Street services call 020 8614 9090; email UST@unionstreet.co.uk; or visit unionstreet.co.uk.

Union Street
The Billing People Summit and Awards 2021
16 September 2021

Union Street
The Billing People Summit and Awards 2021
16 September 2021

Union Street
The Billing People Summit and Awards 2021
16 September 2021

Union Street
The Billing People Summit and Awards 2021
16 September 2021

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