There’s no doubt that diverse workforces provide companies with a greater range of talent. Bringing people with different backgrounds and experiences together can improve problem solving and creativity, while contributing different points of view.
A core element of embracing diversity and inclusivity is ensuring that every single employee has access to all the tools and resources they need to enable them to do their best work. It’s important to create an environment in which, for example, people with dyslexia, vision impairments, language barriers and hearing conditions can work and collaborate to their full potential. Everyone has the right to be heard and understood, and allowing diversity and inclusion to flourish will encourage teams to thrive.
WPP — one of the world’s largest advertising and communications companies — has worked closely with Microsoft to ensure that its 100,000 employees around the world have access to technology that encourages collaboration and empowers everyone to thrive at work. The company has embraced digital transformation with inclusion at its heart.
Weathering the storm
Like many companies, WPP has rolled out Microsoft Teams and Microsoft 365 to encourage collaboration across its global workforce. When COVID-19 hit, more than 95 percent of WPP’s workforce shifted to working from home.
WPP was also serving all its clients remotely, and the company wanted to ensure that all client communications were as inclusive as possible. Inadvertently excluding people during creative pitches and client meetings would be a missed opportunity, so using technology to enable all staff to work at the same level was important for a sustainable remote-working model.
Microsoft worked with WPP to train 85 accessible tech champions — people who have an in-depth knowledge of all the accessibility tools available across Microsoft’s products and services so that they could, in turn, help their colleagues.