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Insight opens Madrid support centre

Following record turnover last year, Insight EMEA is enhancing its IT Managed Services offering with the opening of a 24/7 multi-lingual technical support centre in Madrid, Spain, in addition to its existing UK facility.

Insight opens Madrid support centre

Following record turnover last year, Insight EMEA is enhancing its IT Managed Services offering with the opening of a 24/7 multi-lingual technical support centre in Madrid, Spain, in addition to its existing UK facility.

More than 100 engineers will provide level 1, 2 and 3 help desk support across platforms such as Microsoft Azure, Microsoft Office 365, Windows 10 and Autopilot, as well as software and hardware lifecycle management.

In 2018, Insight recorded a 6% rise in consolidated net sales to $7.1 billion, helped by strong growth in sales of cloud offerings and software maintenance. Gross profit increased 8%, while earnings from operations were 30% higher.

More than 100 engineers will provide level 1, 2 and 3 help desk support across platforms such as Microsoft Azure, Microsoft Office 365, Windows 10 and Autopilot, as well as software and hardware lifecycle management.

In 2018, Insight recorded a 6% rise in consolidated net sales to $7.1 billion, helped by strong growth in sales of cloud offerings and software maintenance. Gross proft increased 8%, while earnings from operations were 30% higher.

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2018