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Microsoft to Take Centre Stage at IRMS Conference 2022

Resilience, Recovery and Renewal on the agenda as the Information and Records Management industry gathers in Glasgow in May

Key figures in the development of products and services at Microsoft will be on stage in Glasgow this Spring as the Information and Records Management Society (IRMS) hosts its latest annual conference on 15-17 May 2022.

Representatives from the Scottish Government, Public Health Scotland and the Cabinet Office will also feature among the keynote speakers at this year’s IRMS Conference, a landmark event attended by more than 350 information management experts in all sectors from across the UK, Ireland and beyond.

Opening the main conference sessions on Monday 16 May will be Erica Toelle and Roberto Yglesias, senior product managers at Microsoft in the Records Management and Information Governance sector with a focus on continuously adapting and improving the functionality of Microsoft 365 (M365) – a leading suite of productivity and collaboration tools, used by thousands of public and private sector organisations around the world.

The IRMS is uniquely positioned to influence M365’s development on behalf of the information management industry via its joint Customer Advisory Board with Microsoft, which was established in 2020 and has already seen the addition of new functionality specifically requested by IRMS members. At the IRMS Conference, Toelle and Yglesias will offer the latest insights from Microsoft as well as a strategic view of how M365 can help deliver resilience, recovery and renewal following the Covid-19 pandemic.

The pandemic also highlighted the massive untapped potential in the way public-sector bodies use and share data. The IRMS Conference 2022 will hear directly from the Scottish Government about how its current Digital Strategy, ‘A Changing Nation: How Scotland will thrive in a digital world’, sets out the need for a whole-public sector approach in order to fully derive value and insights from data. The closing keynote will ask: ‘How can we be ‘good data custodians’ for the future?’

Sally Kerr, Data Transformation Framework Lead for the Scottish Government, will discuss the important role that information and data management has always played, and will explore the challenges that need to be faced both now – in a fast-growing and changing environment where data quality and management are ever more essential – and for the future. Joining Kerr will be her colleague Shona Nicol, Head of Technical Data Policy, who will talk about the work of her team around data maturity and the development of a Data Transformation Framework. The Framework aims to encourage data improvement and the expansion of data re-use across the Scottish public sector, helping organisations understand not only where they are now in terms of data management and use, but how they can improve, increase their capability, and get more value from their data.

The conference will also hear from Public Health Scotland’s Data Protection Officer, Richmond Davies, about protecting personal data, information and records in a public health and analytics environment. Davies heads the organisation’s health, well-being, cancer analytics, and social care functions, and has 25 years’ experience in a variety of roles within the NHS in Scotland. He strongly believes that a robust records management function in any NHS organisation is critical to its success in meeting the needs of patients, citizens, and policy makers as well as ensuring compliance with data protection law.

In his presentation, Davies will walk the audience through the huge amount and range of data, information and permanent records processed by Public Health Scotland, describe the challenges of record keeping, maintaining an information asset register and responding to information rights requests, and present a flavour of the organisation’s outputs and reach throughout Scotland and beyond, including its critical involvement in managing data and information during the pandemic.

Providing insight into the strategic value of Scenario Thinking and Technology Road-mapping applied to Information Management will be Mohsan Hussain, Head of Information Management for the Cabinet Secretariat at the Cabinet Office. An accredited information management professional delivering information management strategy and improvement programmes within central government, he will discuss his technique of ‘grounding’ foresight techniques to make their outputs useful, now and in the future. He will also explore the strategic value of foresight tools when applied to information management.

Completing the keynote speaker line-up at the IRMS Conference 2022 are Dux Raymond Sy, an internationally renowned digital transformation leader and host of the popular modern workplace podcast #ShiftHappens, and Ross McKenzie, a Partner specialising in data protection compliance at Addleshaw Goddard LLP.

IRMS Conference Director, Joe Chapman AMIRMS, said: “During the pandemic our members have demonstrated their ability to be resourceful and resilient at times when organisations have needed their expertise and guidance to rapidly transform working practices and business processes. At the IRMS Conference 2022 we will consider what has been learnt and how we move forward to drive even greater change in how we manage and use data.”

Registration for the IRMS Conference 2022 is open now and there are a range of sponsorship and exhibitor packages currently available. For more information visit 

About the IRMS

The Information and Records Management Society (IRMS) is the foremost association for information professionals and students, supporting and bringing together all those working in information governance, records management, data protection, information security and more, across all industry sectors, in the UK and beyond.

As well as an annual conference attracting more than 350 delegates, the IRMS offers professional accreditation available to all, produces a high-quality bimonthly industry magazine, and operates a network of geographic and special interest groups across the UK and Ireland. Visit to find out more.

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