Opus Trust Communications, an omni-channel customer communications specialist, has become the first UK company to join the Digital Now programme offered by Quadient (the new name for Neopost).
The partnership will give the Leicester-based company access to Quadient consultants, who can deliver tailored advice and training, enhancing its ability to deliver end-to-end, two-way digital communication solutions to improve the customer experience and drive down operational costs.
Opus Trust Communications CEO Tony Strong said: “Becoming the first UK company to join Quadient’s Digital Now program will give us access to world-class digital communication expertise that will further strengthen our impressive in-house digital skillset.”
For all businesses – small or large, local or global – every customer interaction is critical. Today, a business transaction is much more than that – it’s an opportunity to make a meaningful connection. A moment to make a positive impact on someone’s life. It’s an opportunity to turn a customer into a brand advocate — a chance to create a customer for life.
Quadient is the driving force behind the world’s most meaningful customer experiences. We help organizations deliver exceptional experiences by focusing on four key solutions: