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Quality Clouds releases its 2021 ServiceNow Development Report

This report contains ServiceNow development benchmarks and trends, with a detailed analysis and insight into how ServiceNow platforms have evolved over 2020

Quality Clouds, a SaaS configuration analysis platform, has released the latest edition of its ServiceNow Development Report. This year’s report is more comprehensive than ever before, drawing trends with previous years, highlighting common platform issues and providing a view of the average instance.

With 2020 being the year of the rise of remote working, SaaS platforms like ServiceNow became more important than ever before, taking on a central role against challenges such as COVID-19. With data from over 127 different instances, the report charts how such issues affected platform growth and quality throughout the year, as well as revealing concerning stats around issues like security vulnerabilities.

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The report offers insights to platform owners looking to gauge their own setup against a benchmark and see some common areas of improvement across the industry. It also provides architects with the chance to see which are the top technical issues in some of the most popular applications.

The report is available to download now from the Quality Clouds site:

https://marketing.qualityclouds.com/2021-servicenow-development-report

About Quality Clouds

Quality Clouds is a SaaS configuration analysis platform for ServiceNow, Salesforce & SharePoint with a specific focus on platform structure and best practice. It allows IT professionals to govern their SaaS development, understand platform inventory, automate code reviews, and build even better applications, increasing the development velocity and reducing the cost of change.

Quality Clouds uses its findings from the users’ SaaS platforms and allows them to easily integrate them into other platforms such as Jira, ServiceNow and Slack, in order to drive efficient development processes.

More information can be found at: https://www.qualityclouds.com/

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