Entanet’s commitment to customer service has been recognised at the UK National Contact Centre Awards, run by the Call Centre Management Association (CCMA), where Head of Customer Service Neil Watson was highly commended in the Contact Centre Manager – Small category.
Watson said: “I’m delighted that in the first year of entering the UK National Contact Centre Awards, I’ve been acknowledged in this way by the judges. At Entanet, we pride ourselves on the customer-centric approach that is at the very heart of our company values. While this particular category focuses on the individual, it is really a testament to the excellent work all the customer service and support staff at Entanet do in delivering a superior experience for customers and partners and providing them with high quality, innovative and cost-effective services.”
Entanet was recently named the Most Innovative Ethernet Solutions Provider – UK at the CV Technology Innovator Awards and is a finalist in five Comms Business Awards and two Tech Marketing and Innovation Awards.