Multitone has released two new secure mobile messaging apps for its i-Message unified messaging platform.
Already used by a number of healthcare and retail customers, i-Message brings together an organisation’s disparate communications including phone, email, paging, BMS and security and fire alarms. The solution’s Appear smartphone app shows the status and availability of contacts and ensures that voice, text and video messages are properly routed and acknowledged.
Multitone Appear+ provides new multimedia functionality so that medical clinicians can securely share clinical information, images and video content and includes a SIP phone client and conference bridge for multi-party collaboration.
Designed as a pager alternative, Multitone Appear Lite can be operated on or off-site over a Wi-Fi or mobile network. It ensures messages are sent to the right team members, with acknowledgement, proof of delivery and escalation to a supervisor if messages go unanswered.