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SMEs embrace UC

Almost two thirds of SMEs plan to significantly change their IT infrastructure to accommodate unified communications (UC), claims Jabra.

SME's plan to add UC capabilities to their existing voice telecom infrastructure
SME’s plan to add UC capabilities to their existing voice telecom infrastructure

In a survey by the headset company, 40% of SMEs said they plan to add UC capabilities to their existing voice telecom infrastructure in the next two years. An additional 20% plan to replace traditional systems with full UC systems.

Jabra says having the right UC tools, such as noise-cancelling wireless headsets, can help tackle common problems experienced by phone-based employees: 36% of those surveyed by Jabra complain of interruptions from colleagues and 34% say noise levels in their working environment are too distracting.

Two thirds of SMEs say they take account of employee recommendations when buying new UC technologies, with 32% describing employees as the primary influencers.

http://blog.jabra.com

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2020