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TelcoSwitch acquires PBX Hosting Ltd

Award-winning UCaaS vendor brings additional expertise and 32,000 new users into the TelcoSwitch Group

TelcoSwitch, a leading provider of hosted voice, Unified Communications and compliance solutions, has announced the acquisition of Coventry-based PBX Hosting Ltd. The £4.5 million deal sees TelcoSwitch add a healthy base of 32,000 active users and channel partners to its business, complementing the continuing strong organic growth that makes up the majority of the TelcoSwitch customer base.

Founded in 2007, PBX Hosting delivers hosted UCaaS solutions to offices and contact centre environments through its base of loyal channel partners. The company will continue to trade independently post-acquisition given its strong regional brand presence, but its capabilities will be enhanced thanks to increased headcount from within the TelcoSwitch Group across sales, account management, support, DevOps and marketing. PBX Hosting’s channel partners will also benefit from access to the growing UCaaS product portfolio of the wider TelcoSwitch Group.

Moreover, the acquisition further boosts the technical proficiency of TelcoSwitch due to PBX Hosting’s management team and staff remaining in place, and provides TelcoSwitch with a regional office in the heart of the UK.

The acquisition is TelcoSwitch’s second of 2021, following the OneVoice deal announced in January. It also comes after securing a £4 million funding round at the turn of the year, and is the latest development in the leadership team’s efforts to grow the business across sectors and geographies.

Russell Lux, CEO at TelcoSwitch (Pictured), said: “Acquisition activity is key for us as we expand our UCaaS intellectual property and footprint of channel partners.

“The PBX Hosting team have built a successful business, underpinned by great technology and a loyal customer base. We’re looking forward to welcoming them into the TelcoSwitch Group, and exploring the opportunity to add further value to their customers and partners through the wider product portfolio.”

Stuart Gibson, CEO at PBX Hosting, said: “Russell and his team have built a rapidly growing and highly successful Tech Track 100 business. Both our companies are extremely well aligned on ethos, technology and how we support our partners, which is why TelcoSwitch is the ideal home for PBX Hosting. We can’t wait to get started in enhancing our offering to our collective partners and customers.”

 

About TelcoSwitch

TelcoSwitch is a leading provider of Unified Communications and compliance solutions, delivered through its award-winning CallSwitch hosted telephony platform, enabling company employees to work from anywhere on any device.

CallSwitch enables teams to connect and collaborate in the ways that work best for them, through voice, video, instant messaging, call recording, online meetings, screen sharing, and much more, including intelligent routing, CRM integration, and advanced contact centre solutions.

Headquartered in London, and with offices throughout the UK, US, and South Africa, the company has enjoyed rapid growth, ranking 25th in the Sunday Times Sage ‘Tech Track 100’ league table of the fastest growing UK technology companies.

TelcoSwitch,

About PBX Hosting

PBX Hosting specialises in delivering futureproof complete UC and VoIP phone systems that offer voice, video, chat and clientless softphone. Its third-party UC solutions can also be integrated with applications such as Salesforce, Google Contacts, Office 365 and more.

PBX Hosting runs it its own network out of Telehouse, London – the hub of the UK’s communication systems, enabling it to support 32,000 users on its UC platform throughout the UK.

PBX Hosting Ltd

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2020