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Upskilling staff is investment priority for resellers

Upskilling workforces through training and recruitment is the number one investment priority for resellers in the UK and US as they face rising demand for cybersecurity (40%), SaaS application management (38%) and public cloud (33%), according to a new survey by digital accounting software specialist Sage.

The Channel Landscape – Partnering for Success reveals that over the last 18 months, 39% of US and UK resellers surveyed have invested resources in the upskilling of their workforces.

When it comes to recruitment, UK respondents identify cloud computing and cyber security as the most sought-after technical skills from new recruits (each cited by 39%), followed by coding (35%). One third (36%) of UK resellers are also recruiting for essential business roles.

Almost half (46%) of UK respondents in the process of recruiting say they are having difficulty finding skilled management-level staff, with 40% finding it hard to attract skilled entry-level talent.

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