The shift to a service-led business model needs to remain a priority for channel organisations that are yet to make the move. This is proven by the continual changes to the way in which end users work. End users are and will continue to look to providers for innovative and efficient print methods which introduce time and cost savings. As a result software solutions and the management of documents will continue to grow in importance.
UTAX address your customers’ challenges and develop bespoke process solutions for documents, information and IT. Based on our core business, the document business, UTAX continuously develop their portfolio with leading edge innovation and products such as the introduction of mobile solutions and cloud services that pave the way for flexible, mobile employees.
For successful solutions sales you need three things: a compelling and wide range of products, technical expertise and persuasive selling points.
The UTAX Solutions Packs for instance are a simple way to introduce the concept of solutions to your customers. These have been specifically designed for both vertical markets and specialist solutions interest areas and are essentially a mix of software, hardware and professional services. When combined, these packs produce a package of products bespoke to the clients’ needs with the flexibility to adapt and scale as required.
The UTAX Legal Pack has been successful with helping law firms increase productivity and efficiency levels through the installation of intelligent printing solutions and adaptive hardware.
A partner at Merritts Solicitors adds, “We now have a cutting-edge solution that has improved our workflows, boosted our productivity and which is backed up by greater support. Plus, we’ve saved money! We are delighted with the UTAX solution.”
The UTAX Solutions Team are on hand to provide partners with a complete service from initial discussions with your customers’ pre-sales, through the whole sales process to installation and post-sales support.
If your customer has a complex set up for instance, and you need to take more of a technical stance on the solution, UTAX staff members are on hand to provide support.
“The Head of Professional Services was amazing and came up with a solution very quickly. He demonstrated how they could programme the device software to overcome the incompatibility and proposed that our fleet of devices should be standardised to improve consistency across new parts, make staff training easier and allow for their smart three tier billing,” comments Pardoes Solicitors’ Facilities Manager.
The UTAX approach involves you at every step of the process supporting you as much as you need (or want). We are uniquely placed to be at the heart of the issues, pulling together both hardware and software, enabling you to offer anything from a simple time saving application on a single MFP to a large MPS installation across multiple sites and devices.
Each customer’s situation is different. However, UTAX’s goal remains the same: to make your customers’ processes as efficient as possible. To fulfil this task, UTAX not only look to their own portfolio of proprietary products, they also carefully select third party vendors whose solutions not only meet their exacting standards but also provide cost-effective and reliable answers.
Together, UTAX ensure the right information for the right person at the right time at the right place.
Everything is easier with a UTAX Solution.
Read the full Pardoes Solicitors case study here.
Read the full Merritts Solicitors case study here.