Vapour Cloud, the channel-only managed service provider and Avaya distributor, has signed a partnership agreement with Stockport-based unified communications specialist ICA to deliver all the company’s future Avaya cloud deployments.
The agreement will enable ICA to focus on delivering end-to-end multichannel solutions for clients while Vapour Cloud looks after ICA’s Avaya cloud platforms and delivers a strategic managed service that supports vendor agnostic solutions for customers.
ICA Director Pam Blanchard says the partnership will enable ICA to meet customers’ needs more quickly.
She said: “ICA’s point of difference is channel independence, as we can deliver multiple, interoperable solutions that are truly customer-centric. The addition of Vapour’s technical expertise and advice means clients can adopt the right technology at pace. As a duo, ICA and Vapour will continue to disrupt, innovate and lead as businesses demand more channels to communicate and interact with.”
Vapour specialises in four key areas – secure cloud, voice, video and networks & infrastructure – and is the sixth-fastest growing tech firm in Leeds.