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Vapour introduces Technology as a Service offering

Disruptive cloud specialist Vapour has launched a new Technology as a Service (TaaS) proposition that amounts to much more than a lease plan for hardware and software procurement. 

CEO Tim Mercer says Vapour has designed its TaaS offering with flexibility in mind, as part of its goal to support customers with the delivery of highperformance technology, applications and endpoint security, with proactive device imaging, plus the compliant handling of redundant kit and ongoing IT support. 

He said: “Whether we’re supporting a rapidly growing business with the onboarding of new staff, at pace, or handling a customer’s rip and replace strategy, the key to a value-adding TaaS proposition is flexibility. We’ll work with the customer to ensure every new device is supplied complete with the apps, functionality, UX and security that the employee requires – all they have to do is log on! This ticks many boxes, not least in terms of efficiency, quality control, minimal IT headaches and procurement simplicity. And everything is available for an affordable fixed price per user.” 

With global environmental pressures mounting, Vapour expects the take-back element of its TaaS offering to prove particularly popular. 

Head of transformation and compliance Carol McGrotty said: “The TaaS contract can include the compliant recovery of redundant equipment with complete audit trail – to uphold customers’ data destruction and environmental responsibilities. Working with an AATF, we’ll ensure devices can be reused where possible, for maximum sustainability benefits but none of the security worries. And, if the equipment is beyond repair, it will be processed for recycling.” 

As a recognised Microsoft CSP, customers can source any Microsoft product or service through Vapour – including Teams licences, Azure, hybrid cloud, and backups – with one wraparound support solution, analytics across the collaboration stack and direct escalation into Microsoft if needed. 

However, the company is technology agnostic so will produce a TaaS agreement tailored to each customers’ individual requirements. technology-as-a-service/

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TechnologyReseller: 2021