Xeretec has added Intelligent Automation (IA) solutions from UiPath to its portfolio after securing Silver Partner accreditation from the enterprise Robotic Process Automation company.
UiPath’s solutions bring greater workflow process efficiencies to private and public sector organisations by using ‘robots’ to perform essential – but repetitive – tasks in key HR, payroll, sales, marketing and IT processes, leaving staff free to focus on higher value jobs.
Intelligent Automation can work in conjunction with complementary technologies, like Artificial Intelligence, Machine Learning and Natural Language Processing. For example, communication from customers can be analysed using Natural Language Processing and fast tracked to the right department using IA.
Russell Lawrie, Head of Business Intelligence at Xeretec, said: “Xeretec’s years of experience in Managed IT environments make it ideally placed to ensure IA is a core component of its clients’ business both now and in the future.”