Zoho Corporation claims to have removed the barriers between process apps like CRM and invoicing and productivity apps like mail and communications, with the launch of Zoho Workplace.
The single platform brings together nine collaboration, productivity and communications tools built on a common data model and unified through common search and AI across one dashboard, giving users context and continuity across apps, devices and modes of work.
The solution, centred around a fully featured business mail and cloud office suite, is already used by 2 million organisations and 15 million workers in 150 countries. More than 25% of new Zoho Workplace customers switch over from G Suite and Microsoft.
Sridhar Iyengar, MD of Zoho Europe, claims that Zoho Workplace is better than other solutions at streamlining complex processes like data migration, content creation, contextual collaboration and communication and search.
He said: “Businesses are not looking to solve a collaboration problem but a custom invoicing, sales enablement or support problem. Collaboration platforms need to facilitate better business outcomes, not just improve productivity. Workplace, through pre-built integrations with powerful business apps and context and continuity across applications, devices and departments, has the vision and functionality to meet the broad business needs of today.”
New capabilities include custom workflows, deeper business context within communication tools, the ability to customise security and privacy within apps for enhanced audit and control and greater automation through AI that works across products.
Pricing starts at £2.40/user/month for the Standard version and £4.80/user/month for the Professional version.