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Zoho to make Zoho Invoice Free of Charge to Empower SMEs to Rebuild and Grow

The company’s decision reinforces its support for the SME community and will allow business owners to simplify billing and payment processes, helping companies receive payments faster

Zoho Corporation, a global technology company offering the most extensive suite of business software applications in the industry, announced that starting today, its online invoicing solution, Zoho Invoice, will be completely free of cost to further extend the company’s support for small and medium-sized businesses.

Fully cloud-based, Zoho Invoice enables businesses to create and send fully-customised, professional invoices in less than a minute, follow up for payments automatically, and get paid online to achieve efficiency in their invoice process.

Due to the global pandemic, SMEs have decided to modernise their invoicing processes at an accelerated rate. To continue its support of the SME community, Zoho Invoice also offers advanced capabilities such as time tracking, auto recording of expenses, project billing, and 30+ real time reports to help freelancers and small businesses easily navigate the billing and payment collection process, without the concerns of cost.

For small and medium-sized businesses, billing and payment collection has continued to be a challenge due to administrative costs, limited staff, and insufficient time resources. Additionally, businesses need the ability to access data remotely, which has caused a shift from on-premise solutions to cloud-based solutions. According to an Analysys Mason study, worldwide SME spending on on-premise solutions for invoice management will be stagnant between 2019 and 2025, while spending on cloud-based invoicing solutions will increase from 0.9 billion dollars (approx £0.66bn) to 2.1 billion dollars (approx £1.54bn).

Invoice integrates with Zoho applications, and also integrates with third-party applications so that businesses can use the solution to contextually sync their AR information to relevant systems. It complies with the UK’s data protection laws, which mirror GDPR.

Sridhar Iyengar, Managing Director, Zoho Europe commented:

“We launched Zoho Invoice in 2008, with the goal of providing a fully customisable invoicing solution for businesses of all sizes. Since then we’ve grown to millions of users worldwide. Through the migration from paper-based invoicing to digital invoicing we’ve seen the need for simplified billing to fit the customised needs of the SME community,

“Our roots are centred around helping the SME community which has supported Zoho from the beginning, and we understand the challenges that SMEs have had to undergo that were onset from the global pandemic. We hope offering Zoho Invoice for free continues to help businesses rebuild and grow amongst challenging times that they face today and for the future.”

Key benefits of Zoho Invoice include:

  • Simplified billing: Businesses can create and send fully customised, professional invoices within minutes. Invoices can be sent automatically if they are recurring in nature.
  • Tax Handling: Businesses can track the UK’s VAT and VAT MOSS levied on every transaction with tax summary reports which help with tax filing. Zoho Invoice  also supports the Construction Industry Scheme (CIS).
  • Streamlined payment collection: Payments can be collected quickly and securely online through credit & debit cards, SEPA Direct Debit, PayPal.
  • Automated payment reminders: Based on customisable settings, the system will automatically send payment reminders to customers through email.
  • Effortless expense tracking: Expenses can be recorded automatically by scanning the bill or receipt using the Zoho Invoice mobile app.
  • Client portal: Businesses can allow their customers to keep track of all relevant invoices, projects and make payments through the client portal.
  • Time tracking: Businesses can manage multiple projects, track time and accurately bill their customers.
  • Instant reports: Businesses have access to 30+, real-time reports that provide insights into key financial metrics such as best-selling products, invoice statuses, pending payments, and more.
  • Mobile apps: Zoho Invoice is available on the web or as a fully functional, downloadable mobile app available for all devices.

Statements For Media

“I have been using Zoho Invoice for many years and it’s a piece of software that I’ve come to rely on very heavily. I run my own small business and Zoho Invoice streamlines my billing and allows me to focus on other aspects of my work. I especially like the recurring billing feature as it allows me to collect payments automatically. This is a great tool for anyone who is responsible for invoicing clients.” – Zak Young, Owner of OfficeThug (US customer)

 “In light of the struggle small businesses have faced during this unprecedented time, Zoho’s decision to change the paid Zoho Invoice Platform to a free platform reflects why they attract such quality employees and partners. Zoho’s understanding of the struggle customers have faced has made our small business loyal in a way that cannot be purchased. Small businesses are the backbone of every country, economically and socially. When critical providers, like Zoho, empathise, understand, and take action to the needs of those small businesses they are directly supporting the economic and social growth of families and countries as a whole.” – Priscilla Angel, Consultant at Ayers Painting (US customer)

 ”As a home-based freelance copywriter, Zoho Invoice has been an indispensable part of my business for years. As a small client, I’ve also appreciated how caring, responsive and personal they were anytime I had a question – I always felt I was getting the same level of support they were giving their big corporate clients. Making Zoho Invoice free is the latest example of the company’s attentiveness to its clients’ needs. I gladly found the funds to pay for this vital service – but as a very small business, being able to take that cost off my expense sheet is a big deal. It’s also an example of why I’m a Zoho fan for life.” – Linda Taubenreuther, from inwords (US customer)

“Time is money for freelancers and SMBs. And too many are wasting too much valuable time trying to manage billing and collecting payments manually and with email. By automating invoicing and payments processes, SMBs can save time and money, and also provide a better payments experience to their customers. With Zoho Invoice now available at no charge, even the smallest company can reap the operational and customer experience benefits that come from streamlining billing and payments processes.” – Laurie McCabe, Partner, SMB Group

Zoho Invoice is available for free immediately on the web and as a fully functional, downloadable mobile app on all devices.

For more information, please visit

Disclaimer: All trademarks, product names, and company names cited herein are the property of their respective owners.

About Zoho

With 50+ apps in nearly every major business category, including sales, marketing, customer support, accounting and back office operations, and an array of productivity and collaboration tools, Zoho Corporation is one of the world’s most prolific software companies.

Zoho is privately held and profitable with more than 9,000 employees. Zoho is headquartered in Chennai, India with European headquarters in Utrecht, The Netherlands. Additional offices are in the United States, India, Japan, China, Singapore, Mexico, Australia, and the United Arab Emirates.


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