Alan Parkinson brings 15 years of IT and service delivery expertise to the role
Symatrix, a Manchester-based Oracle HCM and ERP partner, has appointed Alan Parkinson as its new Managed Services Director. The move serves to strengthen the
company’s expansion in its managed services offering and support the business as it expects to see a revenue growth of over 30% this year.
Alan’s appointment comes at a time of ambitious growth plans for the firm, with continued expansion of its managed services offerings, in addition to consulting services. The knowledge provided by him will help contribute to these strategies, whilst he looks to maintain and enhance focus on quality and value, creating services for customers moving forward.
He brings 15 years of IT and service delivery expertise to the role, having attained experience in highly regulated industries. He has held managerial roles across a number of global organisations and has been the recipient of numerous awards both individually and as part of a team. Among the accolades has been recognition for innovation, security and North West Young IT Professional.
Alan said, “There’s a great opportunity for Symatrix to expand its managed services offering and I’m excited to be heading up this growth. My background and experience in IT and service delivery will help me to hit the ground running and make an immediate impact.”
Chris Brooks, Managing Director, Symatrix, said: “Alan brings a wealth of experience in driving innovation and quality for customers. We’re hugely looking forward to having him join the management team to help us maintain and grow our strong net promoter score of 43, a key measure of customer experience, and continued expansion. Alan becomes a part of the Symatrix team at a time of growth across our entire service portfolio, including managed services. This latest senior appointment will assist in taking Symatrix to the next level.”
Founded in 1999 with the specific focus of providing services and expertise to organisations looking to implement and leverage Oracle HCM Symatrix has come a long way since then. Today they provide end to end managed services for HCM and ERP on premise or in the Cloud. More specifically, Symatrix delivers operational services, consultancy, training and ongoing support for Oracle HCM Cloud and Oracle’s PeopleSoft and E-Business solutions.
Symatrix is an ISO27001 and BACS-accredited Oracle Partner and the only company to provide a fully managed payroll on the Oracle Cloud solution. For more information, please visit the company’s website at www.symatrix.com.