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XMA reduces VAR billing cycle by over 300 hours per month with PRD Technologies ‘Intelligent Billing’

XMA has announced the successful appointment of PRD Technologies Ltd, software provider of the award winning ‘Intelligent Billing’ platform, as their new VAR billing platform provider.

As requested by the multi-billion-pound IT distributor, Westcoast Cloud, PRD developed a sophisticated VAR billing platform for Westcoast Cloud’s VAR network. PRD had already successfully implemented a bespoke version of their ‘Intelligent Billing’ platform for Westcoast Cloud, simplifying their billing process and enabling them to rapidly scale up their own billing from £18m to over £80m per annum.

Mark Davies, MD of Westcoast Cloud commented:

“The ‘Intelligent Billing’ system has given us a new confidence in the way we bill and enabled us to substantially grow our business over the last four years, increasing our billing capabilities from £18 million to over £80 million per annum. We have such conviction in this system and its capabilities we are now in the process of introducing it to our network on a resale basis.”

XMA, one of the UK’s top ten largest VARs, was recommended to trial the new VAR billing platform last year by Westcoast Cloud. After a swift and successful implementation XMA increased their monthly billing through the new platform from £100k to over £200k per month within a 3-month period. PRD has now been contracted as XMA’s ongoing billing platform provider.

XMA is trusted by some of the most high-profile organisations in the healthcare, government, educational and corporate sectors, including the NHS, Ofsted, The Cabinet Office, University of Oxford, and Viacom.Positioned on over 25 government procurement networks, XMA is the number one reseller of Google and Apple into education.

Due to continued growth plans in the CSP space XMA needed to invest in a system capable of the highly complex and accurate billing required by their ambitious Cloud Solution Provider Program, which enables customers to purchase online cloud service subscriptions, Azure services and related software.

James Thorogood, CSP Business Manager at XMA, commented:

“Thanks to ‘Intelligent Billing’ not only have we reduced our billing cycle by over 300 hours per month, resulting in a significant reduction in debtor days, but we are also now able to offer our clients a faster and more flexible billing experience.

“Previously the billing process was extremely cumbersome and complex for us. We used 7 different programmes and several manual processes to collate, calculate and invoice our billing data.

“The ‘Intelligent Billing’ platform has simplified and revolutionised our billing process within one automated system. The integrated dashboard gives us real-time intelligence, insightful data analysis and reporting, so we can quickly identify which products and services are most profitable and modify our sales strategy accordingly to maximise revenue.

“XMA has always been driven by innovation. We are constantly looking for new ways to deliver on our promises and exceed customer expectations with the very latest solutions. Naturally, we look for partners and collaborators who share those values.

“Like us, PRD Technologies embrace invention and service excellence. Their proactive and positive approach is grounded in extensive research and expertise, offering multi-faceted business operations like ours billing solutions that are powerful – yet practical.”

Simon Adams, MD of PRD Technologies Ltd, commented,

“It’s been fantastic to be involved in these projects for Westcoast Cloud and XMA, two dominant leaders within the IT distribution and reseller space and see the positive impact the implementation of our ‘Intelligent Billing’ platform has had on their businesses in such a short space of time.

“Our converged platform addresses the complex billing challenges faced by this sector, enabling distributors and resellers to deliver one bill from a single automated platform. We’re proud of our unique systems capabilities which empowers resellers to offer complex cloud subscription and consumption services, bundles and packages without the complications associated with billing these services.

We wanted to take the unnecessary layers of admin and margin for error away from distributors and resellers and look forward to the opportunity to roll this solution out to other organisations within this space.”

To find out more about the Westcoast Cloud and XMA projects download PRD’s Intelligent Billing whitepaper: https://intelligentbilling.com/csp-billing-platform/

PRD Intelligent Billing Whitepaper

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TechnologyReseller: 2021