New cloud-based SwyxON solution widens opportunities to target growing businesses
Swyx’s recent annual Partner and Technology Conference saw the UC vendor present a whole host of new product offerings that will make its solutions an even more compelling proposition for new and existing partners.
Unveiled for the first time was the latest version of its software, SwyxWare 11, that includes a wide range of new innovative features, a practical addition for handling high call volumes and a new generation of IP phones. Also for mobile users there were further improvements in connectivity, helping Swyx’s channel partners to meet the needs of a ‘mobile-first’ culture.
Another highlight of the conference was the announcement of SwyxON, the company’s own public cloud-based UC service that will be available exclusively through its channel and will give its partners the opportunity to target companies that are looking for a pay-as-you-go communications solution.
The suggestions of partners and customers have been incorporated into the development process so Swyx solutions can even better support them in their daily work.
Easier installation & maintenance
The latest SwyxWare solution now offers features that make installation and administration easier. Using the online tool Swyx Configuration Planner, partners can arrange individual settings discussed with each customer and generate a configuration file at the push of a button. All predefined configurations are then automatically adopted and the installation time is significantly reduced.
The new ‘Property Cloning’ function also reduces the amount of work involved: This allows you to change the basic settings for several users at the same time and enables administrators to configure different user groups much faster and more conveniently for new installations or adaptations.
Efficiently manage high call volumes with SwyxPLUS VisualGroups
In the new Swyx Version 11 release the product option SwyxPLUS VisualGroups is available. This addition offers an intelligent and effective solution for conveniently distributing calls in a group. Employees in smaller sales and support teams, at the front desk or reception can now handle a large number of incoming calls very efficiently. This enables companies to increase accessibility and improve service quality.
Intelligent IP phones and even better mobile integration
Swyx also has a new generation of desktop telephones for optimal voice communication within the workplace with the SwyxPhones L62, L64 and L66. The intelligent SwyxPhones based on Unify devices are deeply integrated into the Swyx software and in combination offer many useful functions from phone book and call list to presence information. These intuitively operated IP phones are characterised by their high audio quality, practicality and simple setup.
New versions of Swyx Mobile Clients also ensure that smartphone users are even better integrated. With the latest update, Swyx Mobile for iOS is not only compatible for the new operating system iOS 11 from Apple, with the use of the Apple Call-Kit, IP-based calls are now also integrated in the iPhone.
Users can switch between GSM and IP calls without disruption and, thanks to the common caller lists, can keep track of which calls they have made over which connections. In conjunction with Server version 11, the app also supports the system’s own push notifications. This makes handling even more convenient and improves the battery performance of the mobile phone. The Android version of Swyx Mobile will also support push notifications in future.
Last but not least …SwyxON
As part of the cloud solution SwyxON, the UC provider will in future offer its products as a service throughout Europe. Swyx is committed to the channel, so customers will be able to purchase the manufacturer’s own cloud service exclusively from Swyx partners.
With the cloud service, Swyx creates the ideal framework for tomorrow’s communication: customers benefit from the proven Swyx Unified Communications functionality as well as the high elasticity, flexibility and cost-effectiveness of cloud-based communication. Ideal for start-ups and sub 20 user operations, SwyxON offers partners the perfect door-opener to target smaller companies looking for a standardised cloud offering. Then later, because Swyx is platform-independent they can potentially move to a different type of platform such as hybrid or private cloud in the future as their needs change.
If necessary, companies can alter the services they use within a short period of time and thus react flexibly to new requirements. Multiple locations and mobile users can also be easily integrated.
Final quarter incentives
…And there is no better time to sell Swyx as there are a number of special offers such as a discount on the SwyxWare SmartOffice 20 user licence product, a 50% discount on SwyxPLUS Visual Groups Enhanced and enormous savings on upgrading existing customers to the latest version of SwyxWare 11.
If you are already a Swyx partner and want to find out more about the latest offers or wish to sign up to become a registered partner please contact firstname.lastname@example.org