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Posts tagged as “NewVoiceMedia”

Humans still best

Three quarters (75%) of consumers prefer to have customer service enquiries handled by a live agent than self-service options or a chat bot, reveals a…

in brief…

Apple accreditation for Centerprise Centerprise International has been accredited as an Apple Authorised Reseller. The relationship will enable the Basingstoke-based IT solutions provider to satisfy…

2020