Business technology and communications provider Grapevine is awarded Technical Alliance Partner status with Gamma. Established in 1991, Grapevine provide an extensive range of cloud-based solutions to businesses and organisations across the South and South-West of England.
Celebrating its 30th birthday this year, Grapevine has grown from a regional provider of business user mobile contracts to the technology and communications provider it is today. Proud of its heritage and people, the business can boast staff anniversaries of over 25 years and that loyalty and experience is embedded into the ways of working of the business, which their customers all benefit from.
James Spinks, Managing Director, Grapevine comments:
“The support we have had from Gamma to expand our Unified Communications portfolio has been exemplary. From technical and sales training, product development and bespoke marketing, through to their excellent after sales support, Gamma have helped us fast track the development of this sector of our business.
The recognition from this award of Technical Alliance Partner status further demonstrates that we have constantly delivered the highest quality deployments rather than just quantity and reinforces our commitment to our clients and staff in keeping them up to date with the latest product and industry changes through ongoing training and product development.”
Leading supplier of Unified Communications as a Service (UCaaS) in the UK, German, Spanish and Dutch business markets, Gamma, added the Technical Alliance tier to their award-winning Partner Programme. This recognises Gamma partners who are committed to keeping their teams updated and knowledgeable on the Gamma products they sell and service.
Louise Fairley, Partner Programme Manager, Gamma, explains:
We’re delighted to welcome Grapevine to the Gamma Technical Alliance Programme and look forward to a flourishing ongoing relationship. By continuing to leverage Gamma’s solutions and an on-going commitment to the training of their support and provisioning personnel, they can support their customers with next-level Unified Communications solutions. We in turn will support them in that journey with marketing through consultancy, content, campaigns and MDF.”
Grapevine was founded in 1991 as a regional provider of business user mobile contracts. In the years that have followed we’ve added fixed line telecoms, managed IT support and connectivity solutions to the services we provide to our clients.
The changes we’ve made to our business have always reflected the fast-moving era of technology and communications that we live in. We’re proud to have accompanied many of our clients throughout their own evolution.
Our extensive range of cloud-based solutions enable teams to be available to colleagues and customers from wherever they work, with business-grade connectivity to fully support modern flexible working arrangements.
Many of our services are delivered via subscription-based models, kind to the cash flow of our clients’ business, with the option to easily add more users or licences as their team grows. With limited upfront costs, our cloud hosted solutions are ideal from small to medium sized businesses.
Our dedicated account managers work with their clients to provide impartial advice and ensure each business is utilising the best available services to meet the needs of their team.
Clients can focus on running their business while we take care of their infrastructure, providing peace of mind as our specialist support teams monitor, maintain, and improve the organisation’s investment in technology.
Gamma is a leading supplier of Unified Communications as a Service (UCaaS) in the UK, German, Spanish and Benelux business markets. It is AIM listed and employs 1650 people. With a range of UCaaS, Mobile and Connectivity services, Gamma provides robust and secure solutions that enable organisations to communicate, collaborate and offer a better customer experience.
Gamma’s largest market is in the UK where the company’s network-based services are supplied to SME, Public Sector and Enterprise markets through a network of 1000+ channel partners and its own direct sales and support capabilities. In addition, Gamma owns Exactive, a Unified Communications specialist and Microsoft Teams Voice Partner. In 2021 Gamma acquired Mission Labs, a well established UCaaS technology business which has built a reputation for creating technologically advanced solutions and delivering great service to its customers and partners. The acquisition of Mission Labs enables Gamma to enhance and expand its cloud contact centre (CCaaS) technology as well as accelerating its digital channel strategy.
In Germany, Gamma owns HFO, one of the leading SIP Trunk and emerging Cloud PBX providers that has an excellent reputation for product quality and service. Headquartered in Oberkotzau, Bavaria, HFO operates nationwide in Germany through a reseller network of over 1,000 partners. Through its Epsilon brand, HFO is also a large B2B mobile distributor in Germany, offering mobile connections from all three major mobile network operators.
VozTelecom is a cloud communications service provider in Spain, primarily focused on the SME market. Headquartered in Barcelona, with offices in Sevilla, San Sebastián and Tétouan (Morocco), VozTelecom is one of the leading SIP Trunk and Cloud PBX providers, offering fixed and mobile communications bundled with Internet access. VozTelecom also owns ComyMedia who provide ICT managed services to the enterprise market in the Basque region.
In the Benelux region, Gamma owns Dean One, a rapidly growing telecom and Internet provider supplying VoIP, mobile and broadband services via 600+ channel partners as well as gnTel, a telecom operator and supplier of complete hosted VoIP solutions to SMEs in Benelux and Germany, selling exclusively through its network of 300+ partners. Other Dutch business units are Nimsys, an ICT specialist for workspaces and multi-tenancy buildings as well as Schiphol Connect, the telecom and Internet provider at Schiphol Airport in the Netherlands.
Gamma focuses its family of businesses on digital automation, delivering UCaaS services to SME customers largely via a network of channel partners.