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Nuvola Distribution Announced as Luware Distribution Partner to complete calling offering for channel partners.

Nuvola Distribution Ltd is a leading Technology and Services Distributor that provides unified communications, network, data, wifi, and audio-visual solutions from world-renowned technology vendors. Nuvola is pleased to announce a new partnership with Luware, a pioneering provider for customer service solutions that seamlessly integrate into Microsoft Teams.

With Nuvola as a Luware distributor for the UK, channel partners will be able to deliver a complete calling offering to their clients. With Luware’s customer service suite ‘Nimbus’, end-consumers can turn Teams into an experience hub by making the platform a central communications solution for all enterprise interactions, including call groups, service desks, attendant consoles and contact centres. Luware Nimbus is cloud-native and seamlessly integrated into Teams, with modules that can be combined flexibly.

“Channel partners benefit from our network of vendors, as they can offer a complete integrated Teams portfolio of solutions for businesses. We enable our partners to sell confidently and assist in customer deployments onto the Teams platform,” said Michael Lloyd, chief executive officer, Nuvola Distribution. “Partnering with Luware further meets this opportunity and demand from resellers to exploit the Teams platform for all enterprise communication.”

“By leveraging the trend towards Teams voice and Luware’s solutions, channel partners can grow their business and ensure their customers’ smooth transition to Teams. They can empower their customers with solutions that work and benefit from our innovation and close partnership with Microsoft,” says Oliver Lively, Partner Manager at Luware. “With Nuvola Distribution, channel partners have access to a vast industry and technology know-how as well as deployment of our solution.”

With Nuvola, channel partners across the globe will support their customers to utilise the Teams platform holistically. By exploiting the comprehensive Nuvola vendor network, including Luware’s solutions, partners will enable their clients to deliver all enterprise interactions in the Teams environment by offering a range of cloud-native and fully integrated solutions for various calling and contact centre use cases.

Partners can find out more by joining Luware and Nuvola for a launch event by registering here.

About Nuvola Distribution 

Nuvola Distribution is a leading technology and services distributor of unified communications, network, data, cloud, wireless, and audio-visual products. Nuvola provides an integrated portfolio of hardware, software, and professional services. We deliver consultancy, installation, engineering, after-sales support, and MaaS (marketing as a service) for our world-renowned ICT vendors and reseller partners in over fifty countries worldwide. Our logistics centres are based in the United Kingdom and the Republic of Ireland and deliver technology solutions to our reseller partners and their clients across the globe. Nuvola’s partners include 8×8, Adaptiv Networks, Alcatel-Lucent Enterprise, AVer, Garland Technology, i3-Technologies, Ingate, JPL Telecoms, LiveAction, Luware, Mitel, NFON, NICE, Poly, RingCentral, Sangoma Technologies, Vurella, and Yealink.

About Luware

Luware is a leading provider for customer service solutions that are seamlessly integrated into Microsoft Teams and Skype for Business. 100,000 users at over 500 customers benefit from Luware’s solutions every day – among them AGC, Credit Suisse, Kuka, Konika Minolta, Medical, Planzer, SAP, Swissbankers, Synamedia, UBS and Würth. The backbone of the modern software and close customer relationships are 100 Luwarians in Switzerland, the UK, Germany, Belarus and the USA with a passion for simple software and high service quality. Driven by customers’ needs, managed by the founders and in close partnership with Microsoft, Luware has been developing customer service software for UC platforms for over 12 years.

 

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TechnologyReseller: 2021