- Conversant Technology is a leader in providing complete, secure, and scalable communications solutions built around Microsoft Teams.
- Conversant will become an official ROGER365.io distributor in the UK, USA, and Canada, and will offer ROGER365.io as an integral part of their new Conversant 360 platform.
- io upgrades Microsoft Teams into a professional Contact Center, connecting omnichannel communications, enterprise resources and business processes with Teams with a single, integrated, native app.
ROGER365.io, a leading Contact Center as a Solution (CCaaS) provider, announces Conversant as an official distributor in the United Kingdom, United States, and Canada.
Conversant, a longtime partner and trusted provider of contact center solutions, has become ROGER365.io’s distributor in the UK and North America, helping more businesses benefit from a powerful CCaaS solution that’s seamlessly integrated into Microsoft Teams.
Having already worked with ROGER365.io’s solution for 2 years as a partner, Conversant will now offer ROGER365.io to their customers as an integral part of their new Conversant 360 platform. This will significantly enhance Conversant’s Microsoft Teams offering by enabling them to rapidly deliver first-class omnichannel Contact Center and Social Media solutions to businesses.
“ROGER365.io is an excellent fit for our customers and partners. The omnichannel contact center allows Conversant to deploy fully featured contact centers fast and with little disruption. Conversant will shortly launch ‘Conversant 360’, which allows our customers and partners to manage all their communications through a single platform interface. We’re pleased to say ROGER365.io is at the heart of the Conversant 360 platform”
– Patrick Copping, CEO Conversant Technology
“Conversant is a reliable partner, and a leader in providing secure and scalable solutions to meet the communications needs of modern businesses. ROGER365.io is proud to become part of the Conversant 360 platform, and we look forward to working together to deliver the best omnichannel customer experiences for our clients.”
– Gerben Hoogwerff Kroon, Founder & CEO, ROGER365.io
ROGER365.io: An overview
ROGER365.io offers the world’s first truly Teams-native Omnichannel Contact Center solution, including Social Messaging, Voice, SMS, Webchats and more.
All these channels are handled with a single Teams-native app that gives agents a full range of Contact Center tools and links them seamlessly to automations and other business processes, while Supervisors retain total vision and control over the effectiveness and efficiency of operations.
Based on the familiar and secure Teams framework, ROGER365.io offers businesses a complete Contact Center package: skills based routing, auto-attendant, CRM integration, chatbots, advanced analytics and reporting, Supervisor and Agent apps, Social Messaging (including WhatsApp), live queue and agent overview, automations using webhooks, Powerframe and Power BI, Live call overview, Monitor, Whisper, and Join, IVR, custom integrations, and more.
Learn more about Conversant Technology here.
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