Xelion UK, the multi-award winning cloud telephony provider, has announced full interoperability with Voiceflex SIP trunks. The Xelion platform is vendor agnostic which means customers can connect any network, manufacturer, CRM, SIP provider and third-party apps to the platform. This approach enables Xelion partners to build solutions with best of breed apps that meet specific customer requirements, instead of a ‘one-size-fits-all’ service.
Voiceflex is a leading telecoms carrier of SIP and connectivity focused on the channel. The company operates its own resilient core IP network using three data centres, so there is no single point of failure within the network. Voiceflex has added dual audio codes using Amazon Data Centre (AWS) with the development of its Microsoft Teams Direct Routing application.
The Xelion hosted telephony service has an open platform architecture, which puts the reseller back in control, allowing them to build their own comprehensive comms proposition for customers. Reseller partners can connect any hardware from any vendor and route calls via any SIP provider to create their own unique solution for their customers.
Commenting on Voiceflex interoperability, Dave Reynolds (Pictured) , Xelion UK Managing Director said, “We are delighted to now offer assured interoperability with the Voiceflex SIP network. As a market leader in telephony network services, Voiceflex is at the forefront of SIP trunks provision, ahead of the withdrawal of ISDN in 2025. Our partners now have full assurance that Xelion and Voiceflex are a perfect fit!”
For Voiceflex, Paul Taylor, stated: “We are pleased to offer full interoperability with the Voiceflex network for Xelion partners. The transformation to IP creates the opportunity for improved customer experience and business efficiency. Delivering a dependable service is critical. Not only are we backed up over three data centres, we also run redundant circuits between the sites. In addition, we have dual connectivity with our primary down line carriers – you can’t have enough connectivity!