In this Issue v55 · 2022:
What’s New: The month’s best new products and services
Distributor News: Pax 8 opens new EMEA HQ in Bristol
Reseller News: Auxilion to make multi-million pound investment in UK
MSPs: Key findings from Datto’s latest State of the MSP report, plus new services tailor- made for MSPs
Technology Reseller Awards 2023: What you need to know about the 2023 awards
Cloud Workspaces: IGEL becomes 100% software business with thin client exit
Distribution Eurostar Global: Electronics lays ground for transformative growth with opening of 43,000 sq ft warehouse
Cover Story: Ingram Micro showcases new LED division and new UCC relationships at inaugural Festival of Technology
MFPs: HP eases servicing burden for managed print service providers
Q&A: With Paul Eccleston, Managing Director UK & Ireland, Exclusive Networks
People: New faces, new places
By the time you read this, the Technology Reseller Awards 2023 website (www.technologyresellerawards.co.uk) should be open for entries. We had a bumper crop of submissions for our inaugural Technology Reseller Awards last year and I am looking forward to even more this year, not least because we have added a handful of new awards in areas that I know are close to the hearts of many in our industry. One I am particularly excited about is DEI Champion of the Year. I know a lot of you have been investing in this area, launching new initiatives and putting resources into creating workplaces that give all employees the opportunity to fulfil their potential. Employees benefit from this focus and so do employers who desperately need to attract and retain skilled workers.
In our interview on page 38, Paul Eccleston, Exclusive Networks’ newly appointed Managing Director for UK & Ireland, highlights staff retention as one of his main priorities, which he says is not just about pay and conditions but also about enabling staff and giving them the opportunity to develop. He picked quite a time to take the helm of a successful, growing business, but seems confident about the company’s prospects despite the all the problems afflicting the UK economy. As he says: “What’s not going to change in anything we’ve looked at is the need for increased levels of cybersecurity, and that’s principally what we do.” Many others in this industry will feel the same way. In fact, if the latest Datto Global State of the MSP Report from Kaseya is to be believed, 97% of MSPs already offer some form of managed security service (see page 16 for more details).
Another company that might be able to face today’s challenges with confidence is IGEL (see page 25), which has finally exited the thin client hardware market so that it can focus 100% on software. Simon Townsend, the company’s new Field CTO for EMEA, says the move will help customers stop seeing IGEL as a piece of thin client hardware and instead see it as ‘an operating system that can go on any device as an alternative to Windows and provide the best, most secure and cost-effective way of getting access to a cloud-delivered workspace’. The fact that it can be loaded on old devices, giving them a second life and saving users from having to invest in new devices, is likely to win it many more fans as businesses attempt to cut costs and shrink their carbon footprint.
But enough of that, don’t let me distract you from your Technology Reseller Award entries – or at least reading about the categories and deadlines on page 19.
James Goulding – Editor, Jamesg@binfo.co.uk